Renewing your driving license online through the Parivahan portal can save you time and effort, but encountering a “Payment Pending” status can be frustrating. This guide walks you through understanding the issue and resolving it step-by-step.

What Does “Payment Pending” Mean?

The “Payment Pending” status typically arises when your payment process is incomplete or unsuccessful. Common causes include:

Technical Glitches: Temporary issues on the Parivahan portal or payment gateway.

Bank Delays: Processing delays from your bank.

Incomplete Transactions: Interruptions during the payment process.

Steps to Resolve the “Payment Pending” Issue

Verify Your Payment Status

  1. Go to the Parivahan Sewa Portal.
  2. Select your state and navigate to the ‘Fee Payments’ section.
  3. Click on ‘Verify Pay Status’ and input your application details to check if the payment was processed.

2. Check Your Bank Transaction

  • Log into your bank account or payment app.
  • Verify if the payment has been debited.
  • If debited but still pending on Parivahan, note the transaction ID and payment details.

3. Clear Your Browser Cache

  • Clear cache and cookies in your browser settings to resolve compatibility issues.
  • Use Mozilla Firefox for smoother performance with Parivahan services

4. Retry the Payment

  • If the payment failed, try completing it again.
  • Ensure a stable internet connection during the transaction to avoid interruptions.

5. Contact Customer Support

  • If the issue persists, reach out to the Parivahan helpdesk.
  • Provide your application number and bank transaction details for assistance.

For detailed support, explore our FAQ on Payment Issues for Form 1A Certificate.

Preventing Payment Issues in the Future

  • Ensure a Stable Internet Connection: A reliable connection prevents interruptions.
  • Avoid Multiple Payment Attempts: Repeated attempts can cause duplicate debits.
  • Use Recommended Browsers: Opt for Mozilla Firefox for best compatibility.

By following these steps, you can resolve the “Payment Pending” issue and smoothly complete your driving license renewal. If you’re applying for a Form 1A Medical Fitness Certificate as part of your renewal process, check out our Form 1A Online Medical Certificate Service for hassle-free assistance.

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