Send lab reports on WhatsApp, from the software
When a report is approved, PingMeDoc™ sends it to the patient on WhatsApp, on your letterhead. 300 reports a month are included from ₹1,999 a month.
Why from the software
- Not from a staff phone
- Reports go from the software, so they do not sit in a technician's personal chats and do not stop when that person is on leave.
- On your letterhead
- The patient receives a PDF with your lab's name, logo and signatures.
- Other messages in your words
- Booking confirmed, sample collected and payment due messages, with wording you set for your lab.
- A record of what was sent
- See which report went to whom and when. A corrected report goes out as a new version.
- Patients can check it
- Every report carries a QR code. An edited copy fails the check.
- Only approved reports
- Nothing goes out until the report is approved, so a half-entered result never reaches a patient.
Included per plan
Counted per report sent, every month.
- Lab Starter
- 300 a monththen 25 paise each
- Lab Growth
- 750 a monththen 25 paise each
- Lab Pro
- 1,500 a monththen 20 paise each
Questions labs ask
How many WhatsApp reports are included?
300 a month on Lab Starter, 750 a month on Lab Growth, 1,500 a month on Lab Pro. Above that, 25 paise per report (20 paise on Lab Pro).
Does the patient need an app?
No. The report arrives in their normal WhatsApp, as a PDF or a secure link to open it.
Do I need my own WhatsApp Business account?
No. Reports go out through PingMeDoc's verified WhatsApp business number, with your lab's name in the message.
Can I still print?
Yes. Print, WhatsApp, or both, for every report.
Read next
- Pathology lab software
Billing, barcodes, results and reports in one place.
- Lab software pricing
Every plan, with the price on the page.
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