Question 1

What is PingMeDoc?

Accepted Answer

PingMeDoc is a healthcare platform based in Chennai that lets you book lab tests with home sample collection, order medicines from an online pharmacy, get doctor-reviewed medical certificates, consult doctors online, and track everything from a single dashboard.

Question 2

How do I book a lab test on PingMeDoc?

Accepted Answer

Visit the Lab Tests section, choose your test (CBC, HbA1c, thyroid profile, lipid profile, etc.), select a time slot, and a trained phlebotomist will collect your sample at home. Reports are delivered to your PingMeDoc dashboard.

Question 3

What medical certificates can I get online?

Accepted Answer

PingMeDoc offers doctor-reviewed medical certificates including Form 1A for Tamil Nadu RTO, sick leave certificates, fitness/fit-to-join certificates, recovery certificates, work-from-home advice certificates, and international medical certificates. Priority options deliver in as little as 1 hour.

Question 4

How does the online pharmacy work?

Accepted Answer

Browse medicines by category, add items to your cart, upload a prescription if required, and complete your order. You can track delivery status in real time from your dashboard.

Question 5

Is PingMeDoc a replacement for emergency care?

Accepted Answer

No. PingMeDoc is not a replacement for emergency medical care. For severe symptoms, accidents, or urgent health concerns, please seek immediate in-person care at the nearest hospital or emergency department.

Question 6

Do you issue false or backdated certificates?

Accepted Answer

No. Every certificate issued through PingMeDoc depends on a doctor's clinical review and assessment. We do not issue false, backdated, or fraudulent medical documents under any circumstances.

Question 7

How do I track my orders and downloads?

Accepted Answer

Sign in to your PingMeDoc dashboard to track the status of lab test bookings, pharmacy orders, certificate requests, and consultation appointments. You can download completed certificates and lab reports directly from the dashboard.

Question 8

Do I need to create an account?

Accepted Answer

You can explore services without an account, but creating a free PingMeDoc account enables dashboard tracking, order history, certificate downloads, and a faster checkout experience for future orders.

Question 9

Is PingMeDoc available outside Chennai?

Accepted Answer

PingMeDoc currently serves families in Chennai for lab tests with home sample collection and pharmacy delivery. Medical certificates and doctor consultations are available online across India.

Question 10

How are payments handled on PingMeDoc?

Accepted Answer

All payments on PingMeDoc are processed securely through Razorpay. We support UPI, credit/debit cards, net banking, and wallets. Pricing is displayed upfront with no hidden fees.

Healthcare at your fingertips

Everything you need

Lab Tests

Pharmacy

Upload Rx

Certificates

Consult

Health Tools

Health checkup packages

Basic

Advanced

Premium

Medical certificates

Form 1A — Driving License Medical Certificate

Sick Leave

Fitness

Recovery

WFH Advice

Most booked lab tests

CBC

HbA1c

Thyroid (TSH)

Lipid Profile

Vitamin D

Liver (LFT)

Why families choose PingMeDoc

Doctor-reviewed

Fast turnaround

Free home collection

One dashboard

Free health tools

Paracetamol Dosage Calculator

Child Growth Percentile

Colour Blindness Test

What our users say

Frequently asked questions

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