The platform · end to end

Everything a diagnostics business runs on — in one place.

Registration to billing, sample to signed report, booking to WhatsApp follow-up. The AI layer rides on top of whatever software you run today.

Front desk & billing

Register, bill and collect on one screen.

Walk-in, clinic, online or WhatsApp — capture the patient, build the bill, split cash/UPI/card and print, in seconds. GST-compliant and audit-ready.

✓ Family accounts, referring-doctor capture & commissions
✓ Home collection, discounts & quotations
✓ Split payments, part-paid & dues tracking

app.pingmedoc.com / register

Billing · Divya R.

Female · 28y

Complete Blood Count (CBC)₹299

Lipid Profile₹599

Liver Function Test (LFT)₹699

Cash ₹1,295UPI ₹300✓ Paid in full

BILL TOTAL₹1,995

app.pingmedoc.com / bookings

BOOKINGS

200

IN LAB

READY

● Registered● Collected● In lab● Report out

Divya R.

PMD-LB-00066 · Manual

Sample collected

Arjun P.

PMD-LB-00065 · Clinic

Completed

Sneha K.

PMD-LB-00064 · WhatsApp

Sent to lab

Bookings & lifecycle

Every sample, tracked end to end.

One ledger for the whole journey — registered, collected, received, in-lab, resulted, dispatched. Barcodes, accessioning and send-out routing to partner labs, all visible at a glance.

✓ Barcode & sample tracking with print labels
✓ In-house vs send-out routing & partner mapping
✓ Turnaround & dispatch SLAs on every booking

Results & AI autoverification

Results verify themselves the moment they’re saved.

CLSI-style autoverification checks every value against ranges, deltas and QC rules. Critical values flag on a 30-minute SLA and a drug–allergy conflict engine catches what humans miss.

✓ LabLens reads any analyzer or PDF report
✓ Full versioned audit trail for NABL readiness
✓ Analyzer interfacing — zero manual typing

app.pingmedoc.com / enter-verify

✓ Auto-verified — all results within range · no critical / delta / QC flag

PARAMETERVALUEFLAGRANGE

Phosphorus3.77—2.5–4.5

Vitamin D (25-OH)4.88L30–100

Vitamin B12297—200–900

reports.yourlab.com / r/PMD-LB-00050

Your LabFINAL

Your report, in plain language.

Your Vitamin D is slightly low. Here’s what it means, a simple food & sunlight plan, and what to re-check in 3 months.

🥗 Diet planFamily risk flagsTrend across visits

Smart patient reports

Reports patients actually understand.

A branded web report on your own domain — plain-language AI interpretation, a personal diet & exercise plan, family-history risk flags and trends across visits. Delivered on WhatsApp, a new revenue line you keep the margin on.

✓ Your brand, your domain — never ours
✓ Patient dashboard with full history

Signed reports & billing

Reports and invoices that prove themselves.

Every report and invoice is electronically authenticated, sample-traceable and tamper-evident — verifiable online with a code. NABL-ready formatting, GST-exempt diagnostic billing, delivered on your brand.

reports.yourlab.com / r/PMD-LB-00050

Your Lab

Diagnostics & Labs · Online diagnostics · Home collection

FINAL REPORT

Patient · Divya Rao

Report ID · PMD-LB-00050

UHID · PMD-P-0010884

Date · 14 Jul 2026

Package · Women’s Health Checkup + Vitamin D, Phosphorus

SUMMARY — FINDINGS OUTSIDE REFERENCE RANGE (18)

TESTRESULTREFERENCESTATUS

Haemoglobin (Hb)12.6 g/dL13–17LOW

Total Cholesterol204 mg/dL< 200HIGH

Vitamin D (25-OH)4.88 ng/mL30–100LOW

Luteinising Hormone (LH)20.6 mIU/mL1.7–8.6HIGH

Electronically verified by Dr Vinitha Jose, Dr Ranjana Roy, Dr Shrusty Sonar · MD (Path)
Authenticated 14 Jul 2026 — valid without physical signature.

✓ Verify · PMD-LB-00050

✓ Summary at-a-glance with out-of-range flags
✓ Sample provenance — barcode, collected, received, released
✓ Electronically verified by pathologists
✓ Tamper-evident verify code & online check
✓ GST-exempt diagnostic invoicing, computer-generated

INVOICE

PMD-LB-00066

PAID

Complete Blood Count (CBC)₹299

Lipid Profile₹599

Liver Function Test₹699

+ 2 more items

TOTAL₹1,995

GST-exempt (Notif. 12/2017) · tamper-evident · verify at pingmedoc.com/verify

WhatsApp Ops inbox

One inbox for every conversation.

The AI agent handles booking, payment and follow-up 24/7 — and hands off to your team the moment a human is needed, with tickets, suggested replies and full context.

✓ Bot-active, needs-human & needs-approval queues
✓ Raise & track support tickets inside chat
✓ Campaign broadcasts & message logs

See WhatsApp agent plans →

+91 99620 19706

AI agent · window 23h 19m

TICKET OPEN

Where’s my report? Booking PMD-LB-00050

Your report is final & ready ✅ Opening it now — I’ve also raised ticket PMD-26-10461 so a human double-checks. Anything else?

📄 Report_PMD-LB-00050.pdf

app.pingmedoc.com / analysis

COLLECTED

₹1,995

AVG TICKET

₹1,995

TESTS

DAILY BOOKINGS & REVENUE

● Revenue● Bookings

Analytics & growth

Know your numbers every single day.

Bookings, collections, turnaround, top tests and top referrers — plus website, Google-search and marketing insights, all in one place. See which patients to bring back and message them in a tap.