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PingMeDoc

Diabetes care plan with your doctor, nutritionist and lab tests

Twelve weeks of regular review for type 2 diabetes and pre-diabetes. PingMeDoc™ brings your doctor, your nutritionist, your sugar tests and your medicine delivery together, so nothing falls between visits.

₹4,499 for 12 weeks

About ₹1,500 a month, paid once. Includes taxes and home collection. Medicines are not included.

Does not renew on its own. Full refund within 7 days if unused, pro-rata after. Plan terms

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

What is included in 12 weeks

  • 3 doctor consults. One video consult in week 1, then two chat consults, around week 6 and week 12. Each chat consult is a scheduled review of your readings and reports.
  • 3 nutritionist sessions. An Indian meal plan in session 1, then reviews at about week 5 and week 10.
  • 3 lab collections, 11 test lines in all (listed below). Your doctor orders the tests and explains each report to you.
  • Home sample collection in our Chennai service area at no extra charge, or a visit to our lab at Kandigai.
  • PingMeDoc Plus pharmacy membership for the 12 weeks: 5% off medicines, 2% cashback (up to ₹100 an order) and free delivery. Medicines themselves are paid for separately.
  • Message our team on WhatsApp for appointments, reports and plan questions. WhatsApp is not for emergencies.

Medicines are not included in the price.

Your lab tests

Collection 1

In the first week

  • HbA1c
  • Fasting blood sugar
  • Post-meal blood sugar
  • Lipid profile
  • Serum creatinine
  • Urine albumin/creatinine ratio

Collection 2

Around day 45

  • Fasting blood sugar
  • Post-meal blood sugar

Collection 3

Around day 80

  • HbA1c
  • Fasting blood sugar
  • Post-meal blood sugar

How it works

  1. 1

    Start the plan and complete a short health form (history, current medicines, recent reports).

  2. 2

    Meet your doctor by video. Your doctor reviews your history and confirms the tests for your first collection.

  3. 3

    Give samples at home or at our lab at Kandigai. Your doctor goes through the results with you and sets your targets.

  4. 4

    Over 12 weeks, check in by chat, meet your nutritionist, repeat the tests around day 45 and day 80, and message us on WhatsApp whenever you have a question.

Who this plan is for

  • You have type 2 diabetes and want a regular review in one place.
  • You have a pre-diabetes result and want to know what to do next.
  • You take diabetes medicines and want easy refills.
  • You want a meal plan that fits Indian food and your family's cooking.
  • You live in or near Chennai and prefer a local team you can also visit.

See a doctor in person if

  • Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
  • Low sugar with sweating, shaking or confusion that does not improve after taking sugar.
  • Very high readings with vomiting, deep breathing or drowsiness.
  • A foot wound that is red, swollen, smells or is turning dark.
  • A sudden change in vision.
  • Type 1 diabetes, diabetes in pregnancy, or insulin that needs frequent adjustment. These need in-person specialist care; talk to us first and we will advise.

Your 12 weeks

WhenWhat happens
Day 1-3Start the plan, health form, video consult with your doctor
Day 3-5Home sample collection: HbA1c, fasting and post-meal sugar, lipid, creatinine, urine albumin/creatinine ratio
Week 1Doctor explains the reports. Nutritionist session 1 and meal plan
Week 2-4Daily routine and sugar log. WhatsApp check-ins as needed
Week 5Nutritionist session 2
Week 6 (about day 45)Fasting and post-meal sugar tests. Doctor chat review
Week 7-9Continue routine. Medicine refills through Plus membership
Week 10Nutritionist session 3
Week 12 (about day 80)HbA1c and sugar tests. Final doctor chat review. Renewal reminder sent in week 11

Dates are a guide. Your doctor may change the order or timing of tests.

What we do not promise

  • We do not promise that your HbA1c or sugar readings will reach any number. Results differ from person to person.
  • We do not promise that diabetes will go away, and the plan does not replace your medicines. Any change to medicines is your doctor's decision.
  • We do not promise that your medicines will be reduced.
  • The first consult is by video. Medicines are prescribed as the Telemedicine Practice Guidelines allow, and your doctor may ask you to come in person.
  • The plan does not include medicines, glucose meters or strips, eye or foot examinations, or emergency care.
  • We do not promise report times. Your care team tells you when reports are expected.

Diabetes care plan: ₹4,499 for 12 weeks

One payment covers 12 weeks. It does not renew on its own. We remind you 7 days before it ends and renew only if you say yes. Full refund within 7 days if you have not used any part of the plan; a fair pro-rata refund after that.

Frequently asked questions

Can I cancel the plan?
Yes, at any time. Message us on WhatsApp. The plan does not renew on its own, so there is nothing to switch off.
How does the refund work?
Within 7 days, if you have not used any consult, session or test, you get a full refund. After that, we refund the unused part: the price you paid minus the list price of what you have used. Consults held, samples collected and sessions attended cannot be refunded. See the plan terms.
Can I keep my own doctor?
Yes. You may share your reports and prescriptions with your own doctor. During the plan, our doctor reviews your readings and reports with you, and tells you if any change to your treatment should be agreed with your regular doctor.
Which areas do you collect from?
We collect samples at home in our service area in and around Chennai. Tell us your pin code when we call to book your collection and we will confirm. You can also visit our lab at Kandigai.
What if my tests are abnormal?
Your doctor reviews every result. If something needs action, your doctor tells you what it means and what to do next, which may include a medicine change, an extra test or a visit to a specialist. Anything urgent is called out to you directly.
Are medicines included?
No. Medicines are not part of the plan price. Your doctor prescribes where appropriate. You can order from our pharmacy with your PingMeDoc Plus membership (5% off, 2% cashback up to ₹100 an order, free delivery), or buy elsewhere.
Can my family members join?
Each plan covers one person. A family member with diabetes needs their own plan. Family members may sit in on your video consult and nutritionist sessions.
What happens at renewal?
Nothing happens by itself. We send a WhatsApp reminder 7 days before the plan ends, with the renewal price. You choose to renew, change the plan or stop. We never charge you without your consent.