Find answers, track orders, or reach our team directly. Include your booking or order ID for faster help.
Jump to the right section or manage from your dashboard.
Track bookings, download reports, reschedule
Track delivery, reorder, upload prescriptions
Check status, download, request changes
View notes, book follow-up, share reports
Reset password, update profile, manage family
Calculators, vaccination schedule, growth charts
Quick answers to the most asked support questions.
Log in to your PingMeDoc dashboard and go to Labs > My Bookings. You can see the status, scheduled time, and download reports once ready.
Reach us directly. Include your booking/order ID for faster resolution.
We usually respond within 1 business day. Complex cases may take longer depending on partner verification.
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