Online doctor for diabetes
Diabetes care is mostly about steady review: your readings, your HbA1c, your medicines, and how you eat and move. An online consult makes those check-ins easier to keep, especially between clinic visits.
Chat with a registered PingMeDoc™ doctor from ₹199. Reply usually within 30 minutes, 7 days of follow-up included.
Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.
An online consult can help with
- Reviewing fasting, post-meal or HbA1c results
- Sugars that stay high despite medicines
- Renewing an ongoing diabetes prescription
- Advice on diet, exercise and checking sugar at home
- A borderline (pre-diabetes) result and what to do next
See a doctor in person if
- Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
- Low sugar with sweating, shaking or confusion that does not improve after taking sugar
- Very high readings with vomiting, deep breathing or drowsiness
- A foot wound that is red, swollen, smells or is turning dark
- Sudden change in vision
What the doctor may do
- Review your readings, HbA1c and current medicines
- Adjust or continue medicines where clinically appropriate
- Suggest tests such as HbA1c, kidney function and lipid profile
- Give practical advice on meals, activity and checking your feet
How it works
- 1
Tell us what is wrong
Answer a few short questions about your symptoms. You can attach photos or past reports.
- 2
Pay and the chat opens
A registered doctor picks up your consult and usually replies within 30 minutes.
- 3
Get advice and a prescription
Where appropriate, you get a digital prescription. Ask follow-up questions for 7 days.
Tests the doctor may suggest
Only if your symptoms call for them. You can book these with home sample collection.
Frequently asked questions
Can diabetes be managed with online consults?
Yes, for regular review. Many people manage well with online check-ins backed by home readings and lab tests every few months. Your doctor will ask you to visit in person when an examination is needed.
How often should I check my HbA1c?
Usually every three months when sugar is not at target or medicines have changed, and every six months when it is stable. Your doctor will advise what suits you.
Can I get insulin prescribed online?
A doctor can continue or adjust insulin you already take after reviewing your readings. Starting insulin needs careful discussion, and your doctor will advise whether an in-person visit is needed.
How much does the online consultation cost?
A chat consultation starts at ₹199. The exact fee is shown before you pay, and it includes 7 days of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay, and a doctor usually replies within 30 minutes. The doctor can switch to a video call if they need to see you.