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PingMeDoc

Online doctor for urine infection (UTI)

Burning while passing urine, needing to go often, and lower stomach discomfort are common signs of a urine infection. A doctor can assess your symptoms, suggest a urine test, and prescribe treatment where it is appropriate.

Chat with a registered PingMeDoc™ doctor from ₹199. Reply usually within 30 minutes, 7 days of follow-up included.

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

An online consult can help with

  • Burning or pain while passing urine
  • Needing to pass urine often or urgently
  • Cloudy or strong-smelling urine
  • Repeated urine infections and you want a plan
  • Reviewing a urine routine or culture report

See a doctor in person if

  • Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
  • High fever with chills, or pain in the back or side below the ribs
  • Vomiting and unable to keep fluids or tablets down
  • Blood in the urine with clots, or unable to pass urine
  • Symptoms during pregnancy (needs prompt in-person review)

What the doctor may do

  • Ask about your symptoms, past infections, pregnancy and other conditions
  • Suggest a urine routine and, where needed, a urine culture
  • Prescribe treatment where clinically appropriate
  • Advise on fluids and steps that lower the chance of another infection

How it works

  1. 1

    Tell us what is wrong

    Answer a few short questions about your symptoms. You can attach photos or past reports.

  2. 2

    Pay and the chat opens

    A registered doctor picks up your consult and usually replies within 30 minutes.

  3. 3

    Get advice and a prescription

    Where appropriate, you get a digital prescription. Ask follow-up questions for 7 days.

Tests the doctor may suggest

Only if your symptoms call for them. You can book these with home sample collection.

Talk to a doctor today

Chat from ₹199. The doctor can switch to video if needed.

Consult a doctor now

Frequently asked questions

Can a UTI be treated online?
Simple urine infections in adults can often be managed after an online consult, usually with a urine test. Fever, back pain, pregnancy or repeated infections need closer assessment.
Do I need a urine test before treatment?
A urine routine helps confirm an infection, and a culture shows which antibiotic will work. Your doctor will tell you which test you need and may start treatment while the result is awaited.
Why do I keep getting urine infections?
Low fluid intake, diabetes, constipation and some contraceptives can raise the risk. A doctor can look for a cause and suggest steps to prevent them.
How much does the online consultation cost?
A chat consultation starts at ₹199. The exact fee is shown before you pay, and it includes 7 days of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay, and a doctor usually replies within 30 minutes. The doctor can switch to a video call if they need to see you.