Skip to main content
PingMeDoc

Online doctor for STI and STD worries

Discharge, burning, sores, or worry after unprotected sex are common reasons to see a doctor. A doctor can tell you which tests you need and when to do them, and treat what is found.

Chat with a registered PingMeDoc™ doctor from ₹199. Reply usually within 30 minutes, 7 days of follow-up included.

Private chat: write it down first, no need to say it out loud. The doctor may ask for a short call before prescribing.

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

An online consult can help with

  • Discharge, or burning while passing urine
  • Sores, blisters, warts or itching in the genital area
  • A check-up after unprotected sex or a condom that broke
  • A new partner and you both want to be tested
  • Understanding a test report you already have

See a doctor in person if

  • Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
  • Possible HIV exposure in the last 72 hours: medicine started early (PEP) can prevent infection. Go to a government hospital or emergency department today.
  • Severe pain or swelling in a testicle
  • Fever with a rash, or painful swelling in the groin

What the doctor may do

  • Ask about your symptoms and when the contact was
  • Tell you which tests to do and when. Some infections show on a test only weeks after contact
  • Prescribe treatment where appropriate, and advise whether your partner needs it too
  • Advise on avoiding sex until treatment is complete
  • Tell you when you need to be examined in person

How it works

  1. 1

    Tell us what is wrong

    Answer a few short questions about your symptoms. You can attach photos or past reports.

  2. 2

    Pay and the chat opens

    A registered doctor picks up your consult and usually replies within 30 minutes.

  3. 3

    Get advice and a prescription

    Where appropriate, you get a digital prescription. Ask follow-up questions for 7 days.

Tests the doctor may suggest

Only if your symptoms call for them. You can book these with home sample collection.

Choose how you want to speak with a doctor

Chat with a registered doctor

From ₹199

Message the doctor and get written advice.

Call with a registered doctor

From ₹299

Speak by voice call at a time that suits you.

  • Includes a written note from the doctor. A prescription is issued only if the doctor finds it appropriate.
  • 7 days of follow-up questions in the same chat.
  • A doctor usually replies within 30 minutes.

Online doctor consultations from other services typically range from ₹650 to ₹800, based on a review of publicly listed prices in October 2026. Prices change; check the provider's current price before comparing.

Talk to a doctor today

Chat from ₹199. The doctor can switch to video if needed.

Consult a doctor now

Frequently asked questions

How soon after sex can I test for HIV?
Current HIV tests pick up most infections from about 6 weeks after contact, and a negative test is usually repeated at 3 months to be sure. The doctor will tell you which test to do and when.
Will my partner be told?
No. The consultation is between you and the doctor. The doctor will advise whether your partner should be tested or treated, and how to talk to them about it.
Can STIs be treated?
Many, such as chlamydia, gonorrhoea and syphilis, are treated with a course of medicine. Others, such as herpes, HIV and hepatitis B, are managed long term. The doctor explains what your result means.
How much does the online consultation cost?
A chat consultation starts at ₹199. The exact fee is shown before you pay, and it includes 7 days of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay, and a doctor usually replies within 30 minutes. The doctor can switch to a video call if they need to see you.