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PingMeDoc
A man with a blocked nose looking at allergy tablets

Online doctor for ENT problems

An earache that kept you up, a blocked nose with pressure behind the eyes, a throat that hurts to swallow.

Chat ₹199Call or video ₹299Follow-up 48 hours

Consult now Ask on WhatsApp

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

Have ready

Nothing to hand? Book anyway.

  1. Which partEar, nose, throat or more than one, and which side.
  2. Since whenAnd whether it started after a cold, a flight or swimming.
  3. FeverThe highest temperature, if you have checked it.
  4. What you have takenDrops, sprays, tablets and syrups, with their names.
  • 30-minute replyUsually, in doctor hours
  • Written planPrescription when appropriate
  • 48 hours follow-upIn the same chat
  • Registered doctorsRegistration checked

Is it safe to consult online?

Yes, online is fine for

  • Sore throat, if you can still swallow saliva
  • Blocked or runny nose, sneezing, allergies
  • Sinus pain after a cold
  • Earache, or a blocked ear after a cold or flight
  • Ear wax: drops or removal
  • A hoarse voice for a few days

No: get medical help in person if

  • Trouble breathing, chest pain, fainting, confusion or a seizure: go to emergency or call 108.
  • Trouble breathing, drooling, or unable to swallow saliva: call 108 now
  • Sudden face droop, one-sided weakness or slurred speech: call 108 now (possible stroke)
  • Sudden hearing loss: see an ENT doctor today or tomorrow
  • Eye swelling, double vision, bad headache or stiff neck with a sinus or ear infection
  • Something stuck in the ear, nose or throat, such as a fish bone or a battery
  • Painful swelling behind the ear, or a swollen neck, with fever
  • A nosebleed not stopped after 20 minutes of pinching
  • Hoarse voice over three weeks, or a neck lump

What an online consult cannot do. An online doctor cannot examine you, listen to your chest or take a swab. If your problem needs that, or a scan, the doctor tells you where to go and what to ask for.

How it works

  1. Tell us what is wrong

    A few questions, about two minutes.

  2. Pay ₹199

    The chat opens at once.

  3. The doctor replies

    Usually within 30 minutes in doctor hours.

  4. Get your plan

    In writing, with a prescription when appropriate.

The doctors who answer

Registration checked for every doctor. The first available one replies.

See all doctors

What the doctor may do

  1. Ask about pain, discharge, fever, hearing and how long
  2. Advise on steam, saline rinses, gargles and pain relief
  3. Prescribe where appropriate. Most sore throats and sinus infections need no antibiotics
  4. Suggest allergy tests if a runny nose keeps returning
  5. Tell you when an ENT specialist must examine you

Tests the doctor may suggest

Only if needed. Home sample collection where available.

What it costs

  • Chat

    ₹199

    Type, and send photos or reports

  • Call or video

    ₹299

    The doctor calls; video if needed

48 hours follow-up included with both. You pay before the doctor joins.

Other online services typically charge ₹650 to ₹800 (publicly listed prices, October 2026). Prices change; check before comparing.

What patients say about their consultation

5.05 out of 5 stars2 messages of feedback from WhatsApp
5 out of 5 starsOctober 2026

Booked a consultation for my mother. Doctor actually spent time asking about her previous medicines. That was the main thing I liked.

Aishwarya R

via WhatsApp

5 out of 5 starsOctober 2026

The doctor consultation felt normal, not rushed like some online consultations. Asked about symptoms properly and explained when I should visit in person.

Akshay P

via WhatsApp

Other reasons people consult online

Questions

Can an ear infection be treated online?
Often, yes. The doctor asks about the pain, discharge, fever and hearing, and advises on pain relief and drops where appropriate. Drops are not put into a discharging ear until it has been examined, because some drops can damage hearing if the eardrum has a hole. An eardrum cannot be seen over a video call, so the doctor may ask you to see an ENT specialist if the picture is unclear or it is not getting better.
Do I need antibiotics for a sore throat or sinusitis?
Usually not. Most are caused by viruses and settle in a week to ten days. The doctor looks for signs of a bacterial infection, such as a high fever, pus on the tonsils or symptoms that get worse after improving, before prescribing one.
When should I see an ENT specialist in person?
For sudden hearing loss, an ear that keeps discharging, nosebleeds that keep coming back, a hoarse voice for more than three weeks, a lump in the neck, or trouble swallowing. The doctor tells you how urgently.
Who will I be speaking to?
A registered general physician from PingMeDoc's online panel. There is no ENT specialist on the panel yet: the doctor treats what can be treated online and tells you when you need an ENT examination in person. Every doctor's registration is checked before they join.
How much does the online consultation cost?
A chat consultation for this is ₹199, and a call or video is ₹299. The exact fee is shown before you pay, and it includes 48 hours of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay. A doctor usually replies within 30 minutes while doctors are on duty; outside those hours the booking page tells you when the first reply is likely, before you pay. The doctor can switch to a call or video if they need to see you.

About ear, nose and throat problems

Most ear, nose and throat problems are infections or allergies: a cold that has settled in the sinuses, a sore throat, an ear infection after a cold, or a nose that is blocked every morning. Many settle with the right home care and medicine, and a doctor can tell you which ones need an examination. Tell a doctor what is going on and get clear advice on what to take, what to avoid, and whether you need an ENT specialist in person.

Consult an online doctor for ear, nose and throat problems today

Chat ₹199 · 48 hours follow-up included

Consult now Ask on WhatsApp first