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PingMeDoc
A parent checking a sick child's temperature in bed

Online Doctor Consultation for Children & Common Childhood Illnesses

Worried about your child's fever, cough, cold, stomach upset or skin rash?

Chat ₹299Call or video ₹499Follow-up 48 hours

Consult a Doctor for My Child Ask on WhatsApp

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

Have ready

Nothing to hand? Book anyway.

  1. Weight and ageMedicine doses are worked out from the weight.
  2. Temperature readingsThe highest, and when the last dose of medicine was given.
  3. Eating, drinking, urineHow much less than usual, and when they last passed urine.
  4. Medicines givenName, strength from the bottle, dose and times, and any allergy.
  5. PhotosOf any rash, and the vaccination card if you have it.
  • 30-minute replyUsually, in doctor hours
  • Written planPrescription when appropriate
  • 48 hours follow-upIn the same chat
  • Registered doctorsRegistration checked

Is it safe to consult online?

A parent or guardian books and stays in the chat. A baby under 3 months with a temperature of 38°C (100.4°F) or more needs a hospital now, not an online consult.

Yes, online is fine for

  • Fever with a cold or cough, still drinking and playing
  • Loose motions or vomiting, and how much ORS
  • A rash, insect bites or nappy rash (send a photo)
  • The right dose for your child's weight
  • Feeding, growth, sleep or vaccines
  • Explaining a report or another doctor's prescription

No: get medical help in person if

  • Go to emergency now, or call 108, for any of these:
  • Fever in a baby under 3 months
  • Fast or hard breathing, or skin pulling in between the ribs
  • A fit, or very drowsy and hard to wake
  • Not drinking, or no urine for 8 hours
  • A rash that does not fade under a pressed glass
  • Blood in the vomit or stool, or green vomit
  • Fever over 3 days, or with severe tummy pain, repeated vomiting, bleeding gums or nose, or cold hands and feet
  • A stiff neck, or a bulging soft spot on a baby's head
  • Sunken eyes, no tears or a very dry mouth

What an online consult cannot do. The doctor cannot examine your child, look in their ears or listen to their chest. A baby under 3 months with fever, or any child who is drowsy, breathing fast or not drinking, needs to be seen in person today.

How it works

  1. Tell us what is wrong

    A few questions, about two minutes.

  2. Pay ₹299

    The chat opens at once.

  3. The doctor replies

    Usually within 30 minutes in doctor hours.

  4. Get your plan

    In writing, with a prescription when appropriate.

The doctors who answer

No paediatrics specialist on the panel yet: a general physician answers and refers you on if needed.

See all doctors

What the doctor may do

  1. Ask about temperature, feeding, urine and activity
  2. Work out doses from your child's weight
  3. Explain how much ORS and fluid is enough
  4. Prescribe where appropriate. No antibiotics for viral colds
  5. Tell you when to be seen in person, and how soon

What it costs

  • Chat

    ₹299

    Type, and send photos or reports

  • Call or video

    ₹499

    The doctor calls; video if needed

48 hours follow-up included with both. You pay before the doctor joins.

Other online services typically charge ₹650 to ₹800 (publicly listed prices, October 2026). Prices change; check before comparing.

What patients say about their consultation

5.05 out of 5 stars2 messages of feedback from WhatsApp
5 out of 5 starsOctober 2026

Booked a consultation for my mother. Doctor actually spent time asking about her previous medicines. That was the main thing I liked.

Aishwarya R

via WhatsApp

5 out of 5 starsOctober 2026

The doctor consultation felt normal, not rushed like some online consultations. Asked about symptoms properly and explained when I should visit in person.

Akshay P

via WhatsApp

Other reasons people consult online

Questions

Can a doctor treat my child online?
For most fevers, colds, tummy upsets and rashes in a child who is drinking, passing urine and alert, yes. The doctor asks about the warning signs first. If anything points to a serious illness, they tell you to take your child to a hospital.
What dose of paracetamol can I give my child?
It depends on your child's weight, not age, and on the strength of the syrup. Tell the doctor the weight and read the strength from the bottle, and they will tell you the dose and how many hours apart to give it.
Can I book for a baby?
Yes, for questions about feeding, sleep, rashes and minor illness. A baby under 3 months with a fever, or any baby who is feeding poorly or unusually sleepy, must be seen in person today.
Is a paediatrician on the panel?
Not yet. A registered general physician takes child consults, and the booking page says so before you pay. The doctor tells you when your child needs to see a paediatrician in person.
Who will I be speaking to?
A registered general physician from PingMeDoc's online panel. There is no paediatrician on the panel yet, and the booking page says so before you pay. The doctor treats what can be treated online and refers you to a paediatrician when needed. Every doctor's registration is checked before they join.
How much does the online consultation cost?
A chat consultation for this is ₹299, and a call or video is ₹499. The exact fee is shown before you pay, and it includes 48 hours of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay. A doctor usually replies within 30 minutes while doctors are on duty; outside those hours the booking page tells you when the first reply is likely, before you pay. The doctor can switch to a call or video if they need to see you.

About your child

Most childhood illnesses are viral fevers, colds and tummy upsets that get better at home with the right care. What parents need most is a doctor to check the warning signs, give the correct dose for the child's weight, and say clearly when a child must be seen in person. Get online medical guidance through PingMeDoc™. Parents can discuss their child's symptoms, medicines, temperature and health history with a registered doctor to understand appropriate treatment and when a physical paediatric examination is needed.

Consult an online doctor for your child today

Chat ₹299 · 48 hours follow-up included

Consult a Doctor for My Child Ask on WhatsApp first