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PingMeDoc

PingMeDoc™ for families abroad

A doctor for your parent in India, on a call you can join

A doctor registered in India sees your parent on video, at a time that works for them and for you. You hear it first-hand and get a written summary.

  • $25, one-off
  • Doctors registered in India
  • Family can join

How it works

  1. 01

    Pay and tell us who it is for

    Your parent's name and Indian mobile number, then pay in US dollars with PayPal.

  2. 02

    We agree a time with both of you

    We call your parent and message you to find a slot that works in India and where you live.

  3. 03

    The doctor sees your parent

    A doctor registered in India talks with your parent on video, with you on the same call. Afterwards you both get a written summary and, if the doctor decides one is needed, your parent gets a prescription.

Why families book it

  • You are on the call

    Hear what the doctor says yourself, and ask the questions your parent forgets to.

  • A time that suits both time zones

    We book the slot around your parent's day and yours.

  • A prescription if needed

    Sent to your parent. We can deliver the medicines to their door in India, billed at cost.

  • A written summary

    What the doctor found, what changed and what to watch for.

  • Their consent comes first

    The call happens only with your parent's agreement, and their records stay theirs.

Price

In US dollars, paid with PayPal. One parent per call.

  • Doctor Video Call for Your Parent

    Most chosen

    $25one-off

    A doctor registered in India sees your parent on video, at a time you can join.

    • A video consult of up to 20 minutes with a doctor registered in India
    • Booked at a time that suits your parent in India and you abroad
    • A prescription if the doctor decides one is needed, sent to your parent
    • A written summary of the call

Want a full blood checkup first? Health checkup at home with a doctor call included.

Book a video call for your parent

Sign in, tell us who the call is for, and pay with PayPal. We get in touch within one working day to agree the time.

Doctor Video Call for Your Parent - $25 one-off

Your parent decides what you can see. Paying does not share anything: we ask them first, and they can stop sharing at any time. You will be asked to sign in.

What's included, and what isn't

What you get

  • One video consult for a parent who lives in India
  • Family can join from abroad
  • A prescription when the doctor decides it is needed
  • A written summary of the call

What this is not

  • Medical advice for you or anyone living outside India
  • Emergency care, call 108 or go to the nearest hospital
  • Medicines, tests or specialist fees
  • Medical certificates

Questions

Who is the patient?
Your parent, who lives in India. The doctor is registered in India and treats your parent. You can join the call, but the doctor does not advise on your own health while you live outside India.
What can the doctor help with on video?
Reviewing symptoms, reports and current medicines, adjusting long-term treatment for diabetes, blood pressure or thyroid, and deciding whether your parent needs a test, a specialist or an in-person visit. Some problems need a physical examination; the doctor will say so.
What does my parent need?
A smartphone with WhatsApp or a browser, and someone nearby to help if they are not used to video calls. We test the link with them before the call.
Can I get a refund?
Yes, in full, at any time before the call takes place. If we cannot find a time that works within four weeks, we refund you.
Is this an emergency service?
No. If your parent is unwell right now, call 108 or take them to the nearest hospital.

More for families abroad

See everything we do for families abroad, including year-round care and medicines delivered to your parent.