Online doctor for dandruff
White flakes on your shoulders, an itchy scalp, flakes in the eyebrows or beside the nose, and anti-dandruff shampoos that work for a week. Send photos of the scalp and the names of what you have tried. A doctor tells you what kind of flaking it is and how to keep it away; skin and hair cases go first to our doctor trained in cosmetic dermatology.
- A doctor usually replies within 30 minutes
- A written plan with every consult
- 48 hours of follow-up questions included
- Registered PingMeDoc™ doctors, online across India
Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.
Online consultation for dandruff
Most dandruff is seborrhoeic dermatitis: the scalp reacts to a yeast that lives on everyone's skin. It is controlled with medicated shampoos used the right way, and it tends to come back, so the plan includes how to keep it away. Thick scales may be psoriasis, and flaking with hair loss in a child may be a fungal infection, which need different treatment.
An online consult can help with
- Flakes and itching that keep coming back
- Flaking in the eyebrows, beside the nose or behind the ears
- Anti-dandruff shampoos that have stopped working
- Checking whether it is dandruff, psoriasis or a fungal infection
- Dandruff with hair fall
See a doctor in person if
- Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
- Painful, swollen patches on the scalp with pus or fever
- Round bald patches with scaling, especially in a child (may be a scalp fungal infection that needs tablets)
- Red, scaly skin spreading over the body
How an online consultation works
- 1
Tell the doctor what is wrong
A few short questions, about two minutes. Add photos or reports if you have them.
- 2
Pay. The chat opens.
Chat from ₹199. A doctor usually replies within 30 minutes. The doctor can switch to video if needed; some prescription medicines need a short video call first.
- 3
A plan, in writing
What it is likely to be, what to take and what to avoid. A prescription where appropriate, and 48 hours of follow-up questions in the same chat.
- 4
Tests at home, if needed
Book any test the doctor suggests with home sample collection where available, and share the report in the same chat within the 48 hours.
What the doctor may do
- Tell you from your photos whether it is dandruff, psoriasis or a fungal infection
- Prescribe a medicated shampoo and show how to use it (how long to leave it on, how often)
- Add a lotion for the scalp or a cream for the face, where clinically appropriate
- Plan how to keep it away once it clears
- Check whether hair fall is linked, and what to do about it
Choose how you want to speak with a doctor
Chat with a registered doctor
From ₹199
Message the doctor and get written advice.
Call with a registered doctor
From ₹299
Speak by voice call at a time that suits you.
- Includes a written note from the doctor. A prescription is issued only if the doctor finds it appropriate.
- 48 hours of follow-up questions in the same chat.
- A doctor usually replies within 30 minutes.
Online doctor consultations from other services typically range from ₹650 to ₹800, based on a review of publicly listed prices in October 2026. Prices change; check the provider's current price before comparing.
Frequently asked questions
Does oiling help dandruff?
Will dandruff come back?
Does dandruff cause hair fall?
Who will I be speaking to?
How much does the online consultation cost?
How quickly will a doctor reply?
Consult an online doctor for dandruff today
Chat from ₹199. Ask on WhatsApp if you are unsure whether an online consult suits your problem.