Online doctor for eczema
Dry, itchy patches in the elbow folds, on the hands or behind the knees, scratched until they ooze, better for a week and back again. Send photos and the names of the creams you have tried. A doctor confirms whether it is eczema and plans how to calm it and keep it away; skin cases go first to our doctor trained in cosmetic dermatology.
- A doctor usually replies within 30 minutes
- A written plan with every consult
- 48 hours of follow-up questions included
- Registered PingMeDoc™ doctors, online across India
Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.
Online consultation for eczema
Eczema (atopic dermatitis) is long-lasting dry, itchy, inflamed skin that comes and goes in flares. It is not contagious. It is controlled, not cured: a moisturiser every day, the right strength of anti-inflammatory cream for a short time during a flare, and avoiding what sets it off.
An online consult can help with
- Itchy, dry or cracked patches that keep coming back
- Hand eczema from water, detergents or work
- Eczema in a child (a parent books and joins the chat)
- A steroid cream that worked once and no longer does
- Itch that keeps you awake at night
See a doctor in person if
- Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
- Eczema that suddenly becomes painful, with clusters of small punched-out sores or blisters, especially with fever: this can be a herpes infection and needs to be seen today
- Yellow crusts, pus, fever or red skin that is spreading
- Red, scaly skin over most of the body, with chills
- Swelling of the lips, eyes or face, or hives with difficulty breathing
How an online consultation works
- 1
Tell the doctor what is wrong
A few short questions, about two minutes. Add photos or reports if you have them.
- 2
Pay. The chat opens.
Chat from ₹199. A doctor usually replies within 30 minutes. The doctor can switch to video if needed; some prescription medicines need a short video call first.
- 3
A plan, in writing
What it is likely to be, what to take and what to avoid. A prescription where appropriate, and 48 hours of follow-up questions in the same chat.
- 4
Tests at home, if needed
Book any test the doctor suggests with home sample collection where available, and share the report in the same chat within the 48 hours.
What the doctor may do
- Confirm from your photos whether it is eczema, a fungal infection or an allergy
- Plan daily moisturising and bathing, with soap-free washes
- Prescribe the right strength of cream for the face or the body, and for how long, where clinically appropriate
- Treat the itch so you can sleep
- Help you find and avoid triggers, including patch testing at a clinic when needed
- Refer you on for severe eczema that needs tablets or injections
Choose how you want to speak with a doctor
Chat with a registered doctor
From ₹199
Message the doctor and get written advice.
Call with a registered doctor
From ₹299
Speak by voice call at a time that suits you.
- Includes a written note from the doctor. A prescription is issued only if the doctor finds it appropriate.
- 48 hours of follow-up questions in the same chat.
- A doctor usually replies within 30 minutes.
Online doctor consultations from other services typically range from ₹650 to ₹800, based on a review of publicly listed prices in October 2026. Prices change; check the provider's current price before comparing.
Frequently asked questions
Can eczema be cured permanently?
Are steroid creams safe for eczema?
Is eczema an allergy to food?
Who will I be speaking to?
How much does the online consultation cost?
How quickly will a doctor reply?
Consult an online doctor for eczema today
Chat from ₹199. Ask on WhatsApp if you are unsure whether an online consult suits your problem.