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PingMeDoc

Online doctor for mouth ulcers

Painful white ulcers inside the lips or cheeks that make every meal hurt, back again every few weeks. Send a photo and tell a doctor how often they come. Get relief now and a check for the causes that keep bringing them back.

  • A doctor usually replies within 30 minutes
  • A written plan with every consult
  • 48 hours of follow-up questions included
  • Registered PingMeDoc™ doctors, online across India

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

Online consultation for mouth ulcers

Most mouth ulcers are aphthous ulcers: small, painful and gone in one to two weeks. When they keep coming back, low B12, iron or folate, stress, a sharp tooth or some medicines are common causes. One ulcer that has not healed in three weeks, especially in someone who uses tobacco, must be examined in person.

An online consult can help with

  • Painful ulcers that keep coming back
  • Ulcers that make eating or drinking hard
  • Checking for vitamin or iron deficiency
  • Ulcers after starting a new medicine
  • A burning or sore mouth

See a doctor in person if

  • Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
  • One ulcer, lump or white or red patch that has not healed in three weeks: see a doctor or dentist in person this week
  • Mouth sores with skin blisters, peeling, or sore red eyes, especially after a new medicine
  • Unable to drink, or passing very little urine
  • Ulcers with high fever and feeling very unwell
  • Ulcers on the genitals as well as in the mouth

How an online consultation works

  1. 1

    Tell the doctor what is wrong

    A few short questions, about two minutes. Add photos or reports if you have them.

  2. 2

    Pay. The chat opens.

    Chat from ₹199. A doctor usually replies within 30 minutes. The doctor can switch to video if needed; some prescription medicines need a short video call first.

  3. 3

    A plan, in writing

    What it is likely to be, what to take and what to avoid. A prescription where appropriate, and 48 hours of follow-up questions in the same chat.

  4. 4

    Tests at home, if needed

    Book any test the doctor suggests with home sample collection where available, and share the report in the same chat within the 48 hours.

What the doctor may do

  • Look at your photo and ask about the pattern
  • Prescribe gels, mouthwashes or pain relief, where clinically appropriate
  • Suggest blood tests for B12, iron and folate when ulcers keep coming back
  • Check medicines that can cause ulcers
  • Tell you when you need a dentist or an examination in person

Tests the doctor may suggest

Only if your symptoms call for them. You can book these with home sample collection where available.

Choose how you want to speak with a doctor

Chat with a registered doctor

From ₹199

Message the doctor and get written advice.

Call with a registered doctor

From ₹299

Speak by voice call at a time that suits you.

  • Includes a written note from the doctor. A prescription is issued only if the doctor finds it appropriate.
  • 48 hours of follow-up questions in the same chat.
  • A doctor usually replies within 30 minutes.

Online doctor consultations from other services typically range from ₹650 to ₹800, based on a review of publicly listed prices in October 2026. Prices change; check the provider's current price before comparing.

Frequently asked questions

Why do I keep getting mouth ulcers?
Common reasons are low B12, iron or folate, stress, biting the cheek, a sharp tooth or brace, some toothpastes and some medicines. In some people they run in the family. When they keep coming back, blood tests help find a cause.
How long does a mouth ulcer take to heal?
Most heal in one to two weeks. An ulcer that has not healed in three weeks should be examined by a doctor or dentist in person.
Are mouth ulcers caused by heat in the body?
Doctors do not find 'body heat' to be a cause. Spicy or sour food can make an ulcer sting, but the causes are the ones the doctor checks for.
Who will I be speaking to?
A registered general physician from PingMeDoc's online panel. Every doctor's registration is checked before they join. If you need a specialist, an examination or a scan, the doctor tells you and refers you on.
How much does the online consultation cost?
A chat consultation starts at ₹199. The exact fee is shown before you pay, and it includes 48 hours of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay. A doctor usually replies within 30 minutes, and the doctor can switch to a call or video if they need to see you.

Consult an online doctor for mouth ulcers today

Chat from ₹199. Ask on WhatsApp if you are unsure whether an online consult suits your problem.