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PingMeDoc

Online doctor for cold and cough

A common cold usually clears in seven to ten days, though a cough can linger for a few weeks. A doctor can tell you which remedies are worth taking, whether your cough needs attention, and when an inhaler or other treatment may help.

Chat with a registered PingMeDoc™ doctor from ₹199. Reply usually within 30 minutes, 7 days of follow-up included.

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

An online consult can help with

  • Runny or blocked nose, sneezing and sore throat
  • Dry or wet cough for less than three weeks
  • Choosing cough syrup or medicines safely, including with other medicines you take
  • Cough that gets worse at night or with dust
  • Cold symptoms with a mild fever

See a doctor in person if

  • Trouble breathing, chest pain, fainting, confusion or a seizure: go to the nearest emergency department or call 108.
  • Breathlessness, wheezing or lips turning blue
  • Coughing up blood
  • Cough lasting more than three weeks, or with weight loss and night sweats
  • High fever with chest pain when you breathe in

What the doctor may do

  • Ask about how long the cough has lasted, fever, and any asthma or smoking history
  • Advise on steam, fluids, salt-water gargles and rest
  • Prescribe medicines for symptoms where clinically appropriate
  • Suggest a chest X-ray or blood tests if the cough is prolonged
  • Switch to video if they need to see you

How it works

  1. 1

    Tell us what is wrong

    Answer a few short questions about your symptoms. You can attach photos or past reports.

  2. 2

    Pay and the chat opens

    A registered doctor picks up your consult and usually replies within 30 minutes.

  3. 3

    Get advice and a prescription

    Where appropriate, you get a digital prescription. Ask follow-up questions for 7 days.

Tests the doctor may suggest

Only if your symptoms call for them. You can book these with home sample collection.

Talk to a doctor today

Chat from ₹199. The doctor can switch to video if needed.

Consult a doctor now

Frequently asked questions

Do I need antibiotics for a cold or cough?
Usually not. Colds and most coughs are caused by viruses. The doctor will prescribe an antibiotic only if there are signs of a bacterial infection such as a chest infection.
How long does a cough last after a cold?
A cough after a cold can last two to three weeks. If it lasts longer, or you feel breathless, a doctor should review it.
Can the doctor see my throat online?
Yes. The doctor can switch the consult to video and ask you to show your throat with your phone's torch on.
How much does the online consultation cost?
A chat consultation starts at ₹199. The exact fee is shown before you pay, and it includes 7 days of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay, and a doctor usually replies within 30 minutes. The doctor can switch to a video call if they need to see you.