Skip to main content

Privacy: may we measure how you found us? Never your name, number or health details.

PingMeDoc
A patient on a video consultation from home

Online dermatology consultation for white patches on skin

A pale patch on the face, a light spot on the arm that will not tan, or a white mark that is getting bigger.

Chat ₹399Call or video ₹399Follow-up 48 hours

Start white patch consult Ask on WhatsApp

Not for emergencies. For severe symptoms, go to the nearest hospital or call 108.

Before you book

Nothing to hand? Book anyway.

  1. Photos in daylightClose up and from arm's length, with some normal skin around the patch.
  2. Since whenWhen it started, and whether it is growing.
  3. Family historyWhite patches, thyroid problems or diabetes in the family.
  4. What you have usedCreams, oils and home remedies. A photo of each pack is enough.
  • 30-minute replyUsually, day or night
  • Written planPrescription when appropriate
  • 48 hours follow-upIn the same chat
  • Registered doctorsRegistration checked

What the doctor may do

  1. Tell the likely cause from your photos and history
  2. Treat a fungal or dry-skin patch where appropriate
  3. Explain vitiligo and its treatment options honestly
  4. Suggest a thyroid test when vitiligo is likely
  5. Refer you for an in-person check or light treatment when needed

Tests the doctor may suggest

Only if needed. Home sample collection where available.

The doctor who answers

Skin consults go only to the skin doctor, who usually replies within 30 minutes, day or night.

See all doctors

Online consultation for white patches on the skin

Good for an online consult

  • A new pale or white patch, and you want to know what it is
  • Light, slightly scaly patches on a child's face
  • Pale spots on the chest, back or neck that itch in summer
  • Milk-white patches on the hands, face or around the mouth
  • A patch that has grown over the last few months

Get medical help in person if

  • A pale patch that is numb, with less feeling to touch, heat or pain: see a doctor in person
  • White patches spreading fast over a few weeks
  • A patch that is raised, sore, bleeds or changes colour

What an online consult cannot do. The doctor judges from your photos, so blurry or filtered photos limit what they can say. Some rashes need a dermatologist to examine them in person or take a small skin sample; the doctor tells you when.

What it costs

  • Chat

    ₹399

    Type, and send photos or reports

  • Call or video

    ₹399

    The doctor calls; video if needed

48 hours follow-up included with both. You pay before the doctor joins.

Other online services typically charge ₹650 to ₹800 (publicly listed prices, October 2026). Prices change; check before comparing.

How it works

  1. Tell us what is wrong

    A few questions, about two minutes.

  2. Pay ₹399

    The chat opens at once.

  3. The doctor replies

    Usually within 30 minutes, day or night.

  4. Get your plan

    In writing, with a prescription when appropriate.

What patients say about their consultation

5.05 out of 5 stars2 messages of feedback from WhatsApp
5 out of 5 starsOctober 2026

Booked a consultation for my mother. Doctor actually spent time asking about her previous medicines. That was the main thing I liked.

Aishwarya R

via WhatsApp

5 out of 5 starsOctober 2026

The doctor consultation felt normal, not rushed like some online consultations. Asked about symptoms properly and explained when I should visit in person.

Akshay P

via WhatsApp

Other skin and hair concerns

Questions

Is every white patch vitiligo?
No. In many people, especially children, a white patch is pityriasis alba, a fungal infection or a mark after a rash, and these fade with simple care or a short treatment. Vitiligo patches are usually milk-white with a sharp edge. The doctor tells you which it looks like from clear photos.
Can vitiligo be cured?
There is no permanent cure yet. Treatment can stop the spread in many people and bring colour back to some patches, especially on the face, but it takes months and results vary. Be careful with any product or clinic that promises a cure.
Is vitiligo contagious?
No. Vitiligo does not pass from person to person by touch, food or sharing things. It happens when the body's own immune system affects the cells that make skin colour.
Why does the doctor ask about thyroid?
Vitiligo is linked with thyroid problems and some other immune conditions, so a thyroid blood test is sometimes suggested to make sure a hidden problem is not missed.
Who will I be speaking to?
Our doctor who leads skin care (MBBS, with fellowships in aesthetic medicine and cosmetic dermatology) answers every skin and hair consult, day or night. There is no MD dermatologist on the panel yet: she tells you when you need to see one in person. Her registration is checked, and every consult follows the NMC Telemedicine Practice Guidelines, 2020.
How much does the online consultation cost?
A chat consultation for this is ₹399, and a call or video is ₹399. The exact fee is shown before you pay, and it includes 48 hours of follow-up questions in the same chat.
How quickly will a doctor reply?
The chat opens as soon as you pay. A doctor usually replies within 30 minutes while doctors are on duty; outside those hours the booking page tells you when the first reply is likely, before you pay. The doctor can switch to a call or video if they need to see you.

About white patches on the skin

White or pale patches have several causes that look alike at first. Many are harmless: dry, slightly scaly patches on a child's cheeks (pityriasis alba), a fungal infection that leaves pale spots on the chest and back (pityriasis versicolor), or marks left after a rash heals. Vitiligo is different: the patches are milk-white with a clear edge and can spread. Each is treated differently, so the cause comes first. Send clear photos and tell us how long it has been there. A doctor tells you which of the common causes it looks like and what to do next.

Consult an online doctor for white patches on the skin today

Chat ₹399 · 48 hours follow-up included

Start white patch consult Ask on WhatsApp first